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Along
with our full line of products and services, Dentcon
administers complete consultations with you and the
appropriate members of your dental team before proceeding
with any kind of installation. We want to be sure that
we provide you with only the best and the most ideal
solutions for your practice. At the same time, we want
you to see the wide array of options you have, and understand
all aspects of our products and services, including
pricing. During the consultation, we will walk you through
every step of the decision making process. Remember
that Dentcon is here to help you, so any input, feedback,
questions, or comments are always welcome during the
consultation. You can also be rest assured that Dentcon
is flexible and can adapt to changes made along the
way, as well as in the future. Of course, the following
information is only a general outline, and the actual
consultation will include more specific details and
questions.
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One: Introductory Consulting
Session |
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Here at Dentcon, we believe that our customers come
first. That is why in the very beginning, before any
kind of work is completed, we want to be sure that the
needs of your practice are clearly spelled out. This
is to ensure that any product or service we provide
is specifically tailored to those needs. The following
topics will be discussed:
- Current
dental technology available to you
- Goals,
objectives and budget of the system you wish
to integrate into your office
- Equipment
options
- Desired
design and layout of your practice
- Phasing
techniques and project timeline i.e. how long
it will take to complete the project, accommodations
to make prior to installation, etc.
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| Step
Two: Facility Functionality |
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There is no use in setting up a dental technology system
if it does not coordinate with the environment intended
for use. That’s why at this step of the consultation,
Dentcon will help to establish a preferred method of
interaction with the equipment you will select. The
following topics will be discussed:
- Various
methods of equipment integration in the treatment
area
- Examples
and layouts of different integration techniques
- Optimum
solutions for your practice and other alternatives
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| Step
Three: Equipment Details |
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Before
you make any decisions, you should know details of the
equipment you plan to purchase and utilize. After all,
they will become a part of your office, and we want
to make sure that we do the job right the first time,
to avoid unnecessary and costly future repairs. We will
be supplying you with the necessary information to start
preliminary decision making on the specific equipment
and components that will meet the goals, objectives,
and budget previously established. The following topics
will be discussed:
- Information
on technology products, including but not limited
to the following: software, digital x-rays,
computers, dental equipment, cabinets, installation
kits, etc.
- Uses
and benefits of each product, and how they work
- Introduction
to our product and service provider partners
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| Step
Four: System Design Development |
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Dentcon will always keep in mind the goals, objectives,
and budget that you have established with us, especially
in this crucial step of the consultation process, where
we will be designing the high tech system that we will
install for you. As always, your needs and preferences
will greatly influence the results of our consultation.
At the same time we want to help you make informed decisions.
The following topics will be discussed:
- System
details such as: computers, dental equipments,
and different modifications and upgrades to
be done
- Preferred
methods and solutions for location of equipment
- Meeting
aesthetic requirements in the operatories and
throughout the facility
- Network
layout blueprints
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At
this point of the consultation, we are finally ready
to acquire the different components of the system we
have designed together. As always, Dentcon will walk
you through every step, and ensure that all details
of every transaction are clear, as we must be when dealing
with big-ticket items such as computer equipment. The
following topics will be discussed:
- Recommendations
on equipment manufacturers, model types, and
resellers
- Selection
of products from different partners and vendors
- Actual
purchase of equipment
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| Step
Six: Installation Review |
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Lastly, before any actual physical installation is completed,
we will study the installation process together, verifying
that each procedure is clear and understood. We don’t
want any sudden surprises when we work with our clients,
and want to make each transition as smooth as possible.
The following topics will be discussed:
- Review
of system specifications and requirements
- Overview
of installation process
- System
support and technical help
- Future
modifications
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